In charge of supporting and advising Microsoft customers regarding advertising solutions within Bing.Bing Ads accredited. Specialised in educating customer about good practice. Developped skills in SEO.
Later promoted to French team supervisor.
Reporting to Microsoft about French team performance. Members motivation. Analyzing customers feedback and set up corrective actions.
Project management using Agile approach. Setting up in-company communication plan. Members community management.
Help in setting up a french wine importation business in Florida.
Business plan, cahsflow forecast, searching for partners, law study.
Business manager, entrepreneur.
International business, marketing & management
Marketing, law, management, accounting
I do customer support. I've got experience as advocate and also as a coach.
I am looking for customer support positions