Steven

Approved Candidate (What is this?)
Customer support specialist seeking to work in IT or photography-related business
Current Hiring Status
Starting to look
Areas Of Expertise
Arts and Photography Customer Service Technology and IT
Experience
Microsoft Bing Ads
Bing Ads Specialist
04/2017 - 01/2019

In charge of supporting and advising Microsoft customers regarding advertising solutions within Bing.Bing Ads accredited. Specialised in educating customer about good practice. Developped skills in SEO.
Later promoted to French team supervisor.
Reporting to Microsoft about French team performance. Members motivation. Analyzing customers feedback and set up corrective actions.

Maif
Project Officer
10/2014 - 09/2016

Project management using Agile approach. Setting up in-company communication plan. Members community management.

Crestview Chamber of Commerce
Internship in business planning
04/2013 - 07/2013

Help in setting up a french wine importation business in Florida.
Business plan, cahsflow forecast, searching for partners, law study.

Education
IFAG
Business Administration & Creation, Master degree
2014 - 2016

Business manager, entrepreneur.

European University Cyprus
Business Administration, Bachelor
2013 - 2014

International business, marketing & management

Université de Nantes
Business Administration, 2-years degree
2011 - 2013

Marketing, law, management, accounting

What I Do

I do customer support. I've got experience as advocate and also as a coach.

What I Am Looking For

I am looking for customer support positions

Achievements